Find answers here.

City Staff

City Administrator:
Mike Golat
715-839-6092 • Email Mike »

City Clerk:
Cindy Bauer
715-839-6092 • Email Cindy »

Director of Administrative Services:
Betsy Boley
715-839-6092 • Email Betsy »

Finance Director:
Tina Nelson
715-839-6092 •Email Tina »

Fire Chief:
Mark Renderman
715-839-6090 • Email Mark »

Library Director:
Alyson Jones
715-839-5029 • Email Alyson »

Management Analyst:
Roy Atkinson
715-839-5029 • Email Roy »

Parks & Recreation Manager:
Debra Goldbach
715-839-5188 • Email Debra »

Police Chief:
Kelly Bakken
715-839-6090 • Email Kelly »

Public Works Director & City Engineer:
David Walter, PE
715-839-6092 • Email David »

City Planner:
Joshua Clements
715-839-6092 • Email Joshua »

Building Inspector:
Matt Flatland
715-271-6691 • Email Matt »

Citizen Services:
Ann Lein
715-839-6092 • Email Ann »

Utility Billing:
Lori Pudlick
715-839-6092 • Email Lori »

Eau Claire City-County Health Department COVID-19 Prevention and Control Orders

Eau Claire City County News Releases and Orders >>

 

Executive Orders issued by Governor Tony Evers related to COVID-19

07/30/2020 Governor Tony Evers declared a Public Health Emergency and issued an Emergency Order requiring individuals to wear face coverings when indoors and not in a private residence, with some exceptions as clarified and defined in the order.  Read more about this >>

Emergency Order #1 Requiring Face Coverings in Certain Situations >>     FAQs >>

Executive Order #82 Declaring a Public Health Emergency >>     FAQs >>

05/11/2020 Governor Tony Evers announced another turn of the dial on Safer at Home to add even more opportunities for Wisconsin businesses to get back to work in a safe and responsible way.  Read more about this >>

Emergency Order #36 Interim Order to Turn the Dial >>     FAQs >>

04/27/2020 Gov. Tony Evers today announced the another turn of the dial in expanding allowed operations for nonessential businesses, providing even more opportunities for businesses to get back to work in a safe and responsible way.  Read more about this >>

Emergency Order #34 Interim Order to Turn the Dial >>     FAQs >>

04/20/2020 Gov. Tony Evers today announced Wisconsin's "Badger Bounce Back" plan which outlines important criteria for Wisconsin to be able to reopen its economy in phases and includes steps to make sure workers and businesses are prepared to reopen as soon as it is safe to do so.  Read more about this >>

Emergency Order #31 Badger Bounce Back Plan >>     Badger Bounce Back Plan Details >>

04/06/2020 Emergency Order #28 extends the deadline for the Safer at Home Order to 8:00 a.m. on Tuesday, May 26, 2020 or until a superseding order is issued.

Emergency Order #28 Safer at Home (April 24, 2020 until May 26, 2020) >>

03/24/2020 Governor Tony Evers and Wisconsin Department of Health Services (DHS) Secretary-designee Andrea Palm issued a Safer at Home order to mitigate the spread of COVOID-19, effective at 8 am on Wednesday, March 25th, 2020.  This order will remain in effect until 8 am on Friday, April 24, 2020 or until a superseding order is issued.

Click here to find answers to those frequently asked questions regarding the Safer at Home order >>

City of Altoona COVID-19 Emergency Orders

July 23, 2020

May 28, 2020 Resolution 5A-20: A resolution extending an emergency declaration in the City of Altoona related to the outbreak of COVID-19 until 12:00 a.m. on the 29th day of June, 2020 >>

May 1, 2020 Executive Order seeking temporary, modified or suspended application regarding Altoona Municipal Code Chapter 10.20.070 >>

April 29, 2020

April 21, 2020 Resolution 4B-20: A resolution extending an emergency declaration in the City of Altoona relatd to the outbreak of COVID-19 >>

March 17, 2020 Proclamation: A proclamation declaring an emergency in the City of Altoona >>

Where do I vote, register to vote, or get an absentee ballot?

Learn about voter registration and elections »

How do I report a street light outage?

Report a streetlight outage online »
View a streetlight outage report status »

If your power is out, or you have an electric emergency, report it by calling the Xcel Energy Electric Outage number 1-800-895-1999. 

How do I watch City Council and Committee meetings on-line?

Click here to find out >>

Who do I contact regarding building permits?

Learn about building permits »

Does Altoona have a Farmers Market?

Yes, the River Prairie Altoona Farmers Market! Veggies, Food Trucks, and MORE! What more could you ask for? We look forward to seeing you at the farmers market in River Prairie on the Front Porch Plaza on Monday, June 3rd from 4 - 7PM! If you cannot make it, no worries, we'll be having a reoccurring market on Monday's through September 30th, except for Labor Day. This event will also take place with Kickin' it Country Summer Concert Series from July 1st though August 26th!

Click here for the Facebook Page>> 

Click here for the Facebook Event>> 

Click here for a list of Eau Claire County Farmers Markets >> 

When and where do I pay my property tax bill?

First half and entire year payments will be accepted no later than January 31 at one location:

  • Eau Claire County Treasurer's Office
    Suite 1250, 721 Oxford Avenue, Eau Claire Get directions.

Second half payments will be accepted at one location:

  • Eau Claire County Treasurer's Office
    Suite 1250, 721 Oxford Avenue, Eau Claire Get directions.

How did Altoona get its "Cinder City" nickname?

Altoona got its start in 1881 when the Chicago, St. Paul, Minneapolis and Omaha Railway opened up a new terminal on land that would eventually become the City of Altoona.  At that time, the railroad utilized steam engines to power its locomotives.  The fuel to power the steam engines was from burning coal, wood or oil.  Cinders, small pieces of partly burned coal and wood, were the result of the burning process.  This is how Altoona became known as the "Cinder City!"

For more information about Altoona's history, please visit the Altoona Historical Society, Inc website!

Altoona Historical Society, Inc. >>

How do I connect with the City of Altoona on social media?

Watch us on YouTube to find out >>

Altoona is a Bird City Wisconsin! How do I create and enhance a backyard habitat for birds?

The City of Altoona is a Bird City Wisconsin.  We encourage you to create and/or enhance your backyard bird sanctuary!

How to Create a Bird-Friendly Yard >>

Creating a Wildlife Habitat in Your Backyard >>

Eco-landscaping: For the Birds >>

Wildlife Habitat in Your Backyard >>

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Who do I call for an urgent after-hours Public Works need?

If you have an urgent Public Works need such as a sewer back-up, frozen water service, or something similar that requires an after-hours response, please call Altoona City Hall at 715-839-6092.  When the auto-attendant answers, please press 3 to contact the on-call Public Works Department personnel.  Thank you.

Who do I contact if I have a question on my water bill?

Learn about water utilities and how to make changes to your account »

How do I explore the Altoona Business Directory?

Watch this video to find out >>